General terms and conditions

We prefer a personal handshake to seal an agreement. The following terms & conditions regulate the mutual expectations for an inspiring collaboration.

1. Your registration
By registering, you accept, as participant/client, the terms & conditions of Kirsten Schrick. You will receive your invoice along with the confirmation of registration, which you are kindly requested to pay within the next 14 days. The entire fee should be credited at least 3 weeks before the seminar to the account of Kirsten Schrick as specified in the invoice. If no payment has been made before the seminar date, DSMC reserves the right to exclude the participant from the seminar.

Kirsten Schrick reserves the right to grant access to certain interested parties (eg. competitors) to the open seminars only after consultation.

2. Cancellation
Cancellations are highly undesirable for all. The following facilitating guidelines apply: if a booking is cancelled by the participant/client, the seminar fee is waived if the cancellation is received by Kirsten Schrick at least 4 weeks in advance, in writing. In case of cancellation 4 to 2 weeks before the seminar, half the fee is charged, thereafter the full fee. The cancellation charges are waived if another participant is designated as a replacement for the same seminar. If available, an alternative can be considered not later than 12 months after the original seminar date.

3. Withdrawal
Organizer Kirsten Schrick is entitled to call off the seminar not later than 10 working days before its start, if the minimum number of 6 participants has not been reached. In case of any other circumstance essential to the conduction of the seminar (eg. illness of the trainer), Kirsten Schrick may opt for cancellation the seminar, even within 10 working days of its start. In both cases, the participant/client can choose between an immediate refund or participation on an alternate date. In all cases, any additional claims, especially claims for damages of any kind and for whatever legal reason, as long as they are not resulting from intentional or gross negligence by Kirsten Schrick or her partners, will not be accepted and fully rejected.

4. Rights on seminar materials
The work documents of Kirsten Schrick are copyrighted. Participants may not copy, or otherwise make available to third parties, any work documents without prior written consent of Kirsten Schrick.

5. Obligations of Kirsten Schrick
Kirsten Schrick undertakes to treat information about participants and/or internal operations of the client confidentially. Any recorded information is solely for the purpose of the seminar and is deleted immediately after Kirsten Schrick’s seminar.

Your stored personal data are processed and used according to applicable data protection legislation. Your data will be handled with care and used exclusively for the execution of the seminars.

6. Place of performance, jurisdiction
The place of performance for the services of Kirsten Schrick is Munich.

7. Severability
If any provision is invalid, the validity of the remaining provisions shall not be affected. The invalid provision will be replaced by another provision that resembles the intended purpose of the original provision as close as possible.


Organizational guidelines

1. Registration
Please register by means of a fully completed registration form. To ensure the quality of our seminars, we limit the number of participants. Your registration will be processed by order of receipt. By registering, you agree to our terms & conditions.

2. Confirmation of registration
Upon receipt of your registration, you will receive a confirmation from Kirsten Schrick.

3. Accommodation
We have compiled a number of hotels of various categories near the venue for you. We request you to make the necessary reservation directly with the hotel, with reference to Kirsten Schrick. Please be reminded that, when changing or canceling your participation in the seminar, you should change or cancel your hotel reservation as well.

4. Seminar materials
After registration, you will – well in time for your travel planning – receive detailed seminar information with all necessary details such as seminar/event program, starting times and directions. We are happy to organize the transfer from the airport for you.
At the start of the seminar, you will receive a detailed participant manual with the presentation charts, sample exercises and a seminar diary. The data are also available electronically on a USB flash drive.

5. Seminar location
The business premises of Kirsten Schrick are close to the Viktualienmarkt. We have prepared a list of restaurants, bistros and coffee shops in the immediate vicinity for you, where you can enjoy lunch or a relaxing dinner. You can also contact us for a map of Munich, for excursions at the end of the seminar.

During breaks, you will be pampered with refreshing and invigorating drinks, snacks and sweets. You can enjoy wireless connectivity on the premises of Kirsten Schrick.

5. Certificate
Upon completion of the course, you will of course receive a certificate for your participation in the seminar.